Because customer satisfaction is our number one priority, Storm Team Construction employs the services of a third party surveyor. GuildQuality was founded in 2003, and was among the first customer satisfaction surveyors for homebuilders and remodelers operating within the United States. Storm Team uses the feedback we receive through GuildQuality’s surveys to get an up close look at our performance through our customers eyes. The feedback provided offers an extra measure of accountability throughout our departments and further causes us to strive towards perfect customer satisfaction.
To view recent customer reviews directly from GuildQuality’s website, click here!
Greenville, South Carolina, 05/19/2015 – Storm Team Construction, General Contractor in Greenville, South Carolina, has been awarded a 2015 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
Storm Team Construction was selected as one of the over 300 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Storm Team Construction achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.